All of the products sold by Opovoo have been carefully curated and made sure that they have been built to the absolute highest standards.
We know how high-quality our products are, but many customers have expressed that they would like the perfect peace of mind to know that their purchases are protected no matter what happens.
So -- we've listened, and instead of a basic 60-day warranty, we're proud to be able to introduce the Opovoo Lifetime Warranty.
For a very nominal fee, you will NEVER need to worry about your purchase with us again.
With it, you can put to rest anything life throws at you because we'll have you covered.
Get your Lifetime Warranty now.
If your product fails due to a manufacturing defect we will repair it without charge, or replace it, at our discretion. Only original, unaltered and unmodified materials and workmanship are covered by this policy. This warranty does not cover damage caused by improper care or negligence.
How can I contact you?
How long does it take to receive my order?
Shipping Time Estimates: For most of the items it takes 10-15 business days for shipping, but it could be less depending on the destination. International delivery will be 15+ business days.
How much is shipping?
We pay your shipping on all orders over $99. Shipping, taxes, and discounts will be calculated at checkout.
How do I track my order?
You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped. We continuously send order status updates via email/text.
Can I return /exchange an item?
Please email firstname.lastname@example.org with your name, order #, and reason for returning/exchanging. Any non-damaged items returned will be charged a 15% restocking fee. *Product exclusions may apply.
How secure is my personal information?
When you purchase from Opovoo.com, you provide us with personal information such as your name, address, phone number, credit card information, email address, and an order.
Is it safe to order online? How can I tell this site is secured?
Yes, it is completely safe to shop at Opovoo.com with credit or debit card.
Your details are encrypted using 256-bit Secure Sockets Layer (SSL) encryption using Shopify's security partnership with Geotrust. Your card details are presented directly to our bank for clearance.
Once your order has been processed securely online, we do not keep any record of your credit card details.
I placed an order bud did not receive a confirmation email?
Kindly check your SPAM folder to see if your confirmation email was sent there.
More questions? Check our FAQ's.
We offer answers to the most common questions on our Frequently Asked Questions page. Click here >>
4 Great reasons to buy from us